Loyalty Points

Our loyalty points program offers our customers the chance to earn points when you make a purchase

and then redeem them against a future order.

Earn 1 point for every £1 spent.

  • Create an account with us.
  • Place an order on our website.
  • Redeem points off future orders.

You can earn points when you:

  • Sign up and create an account – 50 Ponits
  • Write a review for a product – 25 Points

 

Terms & Conditions For Our Loyalty Points Program:

 Creating an account is free and you must complete the signup process by providing complete and accurate information to be able to have an account with us.

If you cancel your order before it has been processed, any points spent

will be awarded back to your account.

If an order is refunded because it has been lost/ damaged or does not arrive for any reason then your points will be awarded back to your account.

If a customer decides to return an order because they have changed their mind, a refund will be issued but the points will not be awarded back to their account.

Loyalty points are not redeemable for cash in any way, other than against

an order placed online through our website only. (Not applicable for telephone orders)

Loyalty points are only valid for 12 Months.

Points are rounded down to the nearest full pound, which does not include the postage cost, just product value.

If you have a discount code that has been entered for your order, you will also be able to use your loyalty points on the same order.

If the Company determines that an account holder has abused any of the Program’s privileges, fails to comply with any of the Program Terms, or makes any misrepresentation to our Company, we the Company may at our discretion, take such actions as is deemed appropriate, including without limitation, suspending the account holders privileges under the Program, revoking any or all of the points  and/or suspending or closing the account without liability to the Company.

 

HOW TO REDEEM LOYALTY POINTS

  • Go to LOGIN at top right of the homepage. Then ‘My Account’ and then click on ‘Points’ to see how many points you have accumulated.
  • 1 point = 1p / 100 points = £1.00
  • Order the products you wish to purchase from our shop, by placing them in your basket.
  • When you go to the checkout page you will be able to see how many points you can earn for that order. There will also be a box at the top that says ‘REDEEM POINTS’ Click on the box and it will show you all the points you have accumulated and have available to spend.
  • You can either use all the points off the current order your placing, or you can enter a specific amount you wish to spend off the order, the choice is yours.